Notice of Data Event
Notice of Data Incident
A data incident involving Daleville Dental II LLC may affect the security of information related to certain Daleville Dental II LLC patients. We are providing our patients with information about the event, our response, and additional measures they can take to help protect their information, should they feel it appropriate to do so.
What Happened? On November 7, 2023, we identified unusual activity on our computer network. Daleville Dental II LLC promptly began taking steps to respond to and investigate the incident. Through our investigation, on November 10, 2023, Daleville Dental II LLC confirmed that certain files were copied from our system without authorization on or about November 7, 2023. With the assistance of a third-party vendor, Daleville Dental II LLC conducted a detailed review of the data stored in the potentially impacted files to determine what information was affected and to whom the information relates. This review was recently completed.
What Information Was Involved? The investigation determined that the types of information that were potentially impacted include: name, address, Social Security number, driver’s license number or state identification number, military identification number, passport number, date of birth, financial account information, payment card information, health insurance information, and medical information.
What We Are Doing. Along with providing the highest quality patient care, the confidentiality, privacy, and security of information within our system are among our highest priorities. When Daleville Dental II LLC learned of unusual activity in our system, we promptly took steps to secure the system and investigate the full scope of the event. We notified federal law enforcement of this event and we notified the U.S. Department of Health and Human Services.
What You Can Do. We are providing information on steps individuals may take to better protect their personal information from misuse. Specifically, Daleville Dental II LLC encourages its patients to remain vigilant against incidents of identity theft and fraud by reviewing their account statements and explanations of benefits, and monitoring their free credit reports for suspicious activity and to detect errors. Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Consumers may also directly contact the three major credit reporting bureaus listed below to request a free copy of their credit report. Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file that direct a business to take steps to verify the consumer’s identity before extending new credit. Victim of identity theft are entitled to an extended, 7-year fraud alert. Consumers also have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. Consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. Should consumers wish to place a credit freeze or fraud alert, they may contact the three major credit reporting bureaus: Equifax—www.equifax.com and 1-888-298-0045; Experian—www.experian.com and 1-888-397-3742; TransUnion—www.transunion.com and 1-800-916-8800. Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect their personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Ave NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.
For More Information. Individuals with questions regarding this event may call 1-888-541-7015, Monday through Friday, from 8:00am – 8:00pm Monday – Friday Central Standard Time, excluding major holidays.