Notice of Data Event
Daleville Dental II LLC Notice of Data Incident
A recent data incident involving Daleville Dental II LLC may affect the security of information related to certain Daleville Dental II LLC patients. We are providing our patients with information about the event, our response, and additional measures they can take to help protect their information, should they feel it appropriate to do so.
What Happened? On November 7, 2023, Daleville Dental II LLC identified unusual activity on its computer network. Daleville Dental II LLC promptly began taking steps to respond to and investigate the incident. Through its investigation, on November 10, 2023, Daleville Dental II LLC confirmed that certain files were copied from its system without authorization on or about November 7, 2023. Daleville Dental II LLC is currently conducting a detailed review of records stored in the impacted files to determine what information is affected and to whom the information relates. This review is ongoing.
What Information Was Involved? To date, the investigation determined that the types of information that may be impacted include: name and medical/treatment information, specifically dental images. Delta Dental II LLC is still working to determined whether other information, such as health insurance information, demographic information, billing and claims information, and/or personal information, such as Social Security number, financial account and/or payment card information, and dates of birth, are potentially affected.
What We Are Doing. Along with providing the highest quality patient care, the confidentiality, privacy, and security of information within its system are among Daleville Dental II LLC’s highest priorities. When Daleville Dental II LLC learned of unusual activity in its system, it promptly took steps to secure the system and investigate the full scope of the event. Daleville Dental II LLC notified federal law enforcement of this event and is notifying the U.S. Department of Health and Human Services. Additionally, when Daleville Dental II LLC’s data review is complete, Daleville Dental II LLC will be contacting patients directly who are or may be affected by this incident.
What You Can Do. Daleville Dental II LLC is providing information on steps individuals may take to better protect their personal information from misuse. Specifically, Daleville Dental II LLC encourages its patients to remain vigilant against incidents of identity theft and fraud by reviewing their account statements and explanations of benefits, and monitoring their free credit reports for suspicious activity and to detect errors. Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Consumers may also directly contact the three major credit reporting bureaus listed below to request a free copy of their credit report. Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file that direct a business to take steps to verify the consumer’s identity before extending new credit. Victim of identity theft are entitled to an extended, 7-year fraud alert. Consumers also have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. Consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. Should consumers wish to place a credit freeze or fraud alert, they may contact the three major credit reporting bureaus: Equifax—www.equifax.com and 1-888-298-0045; Experian—www.experian.com and 1-888-397-3742; TransUnion—www.transunion.com and 1-800-916-8800. Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect their personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Ave NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.
For More Information. Individuals with questions regarding this event may call 1-888-541-7015, from 9:00am – 9:00pm Monday – Friday Eastern Standard Time, excluding major holidays.